It is best to ask questions and make your requests when calling to reserve your limousine. This ensures that you fully understand the company’s policies and they are capable of meeting your requests and requirements.
We have put together a short list of questions you may want to ask when you rent your limousine. Some of the answers have been left blank because they are dependent on the individual company’s specific policy.
What are your hours of operation?
When do my charges begin and end when renting a limousine?
Usually the time begins and ends at the limousine service location, however it is best to check with your individual company.
What is your minimum hourly requirement?
How do I know what size limousine is best for my needs?
Most Limousine companies have sedans (2-3 passengers), stretch limousines (up to 6 passengers), super stretch limousines (up to 10 passengers), SUV's (up to 4 people), passenger vans (up to 14 people) and super stretch SUV's (up to 21 passengers). For the best comfort for your event you should subtract 2 from the above numbers (except for sedans). If you are booking airport transportation consider the amount of luggage your party has.
What forms of payment do you accept?
What is the alcohol policy if we are of legal drinking age?
How do I handle the gratuity for the chauffeur?
Standard gratuity is between 15% and 20% of your trip, about what you would pay at a restaurant. Most companies do not dictate gratuity except in the case of a wedding or prom where there is a required minimum for gratuity. Many times you can either pay your chauffeur cash or add the gratuity to your credit card after the trip is completed.
What is your policy if I have to cancel or change my reservation?
Do you offer special corporate limousine services and pricing?
Many limousine companies will offer special corporate services and discount pricing. Usually this includes no minimum hourly requirement. Depending on the service requests and the volume of limousine rentals, most limousine companies will work with corporations and mid-size companies to provide limousine services that suit their specific needs and requirements.
Do the service provide baby or booster seats?
Most limousine services can provide car seats upon request. Sometimes there is a minimal charge, so ask in advance.
If you are renting the limousine for your wedding, you may also want to ask the following questions to avoid any confusion or misunderstandings on your special day.
How far in advance should I book my wedding?
As soon as you have confirmed your wedding date, church and reception location it is a good idea to book your limousine. The wedding season books quite early for specialty vehicles, so you will want to make your reservation as soon as you have your information.
How do I go about booking my wedding?
Find the local limousine service though this site, and call the number on the advertisement. Be sure to let them know how you found them to receive your additional discount.
What kind of limousine should I rent?
If you know what type of limousine you want, be specific. Not all wedding limousine’s are white. Be sure to let the service know exactly what you want. Most limo service companies are happy to have you visit and select the vehicle you want. Keep in mind the number of people in your party and allow for extra room for comfort.
What is included in a wedding package?
This will vary from state to state depending on the laws governing alcohol in vehicles. Many limousine companies will provide complimentary champagne or sparkling cider, red wedding carpet, Just Married sign and a professionally trained and attired chauffeur. Multi-car discounts are sometimes available, so it is best to ask for specifics regarding their wedding packages.
If you are planning to use a limousine for travel to or from an airport, be sure your limousine service is equipped to deal with delays and traffic. Using a local limo company will avoid hassles and delays in service.
What is offered with airport service?
Where do I meet my limousine at the airport?
Since 9/11 there have been many changes in the policies set forth by airports. Limousine drivers may not always be able to meet you at your gate. Some chauffeurs must remain with the vehicle. Be sure to understand where you will be meeting your driver, and where you will be dropped off for a departing flight.
What if my flight is delayed?
Your service should be calling ahead to make sure they are there when your flight lands. Give your service all your flight information when reserving your limousine.
What if my luggage doesn’t fit?
It is best to let the limousine company know if you will be traveling with a lot of luggage. Most sedan limo’s have a regular size trunk, so if you think you will have excessive luggage, let the limo company know in advance.
